The client contacts the practitioner to ask for help regarding a specific problem. The practitioner then sends out a questionnaire to elicit more information and they arrange a mutually convenient time for a video conference.
Although we cannot actually touch you, we can guide you in locating and applying self administered techniques such as myofascial, trigger point release, and acupressure. Prescriptions of herbal medicine, moxabustion, and/or dietary adjustments can also be used. These techniques when self applied are both powerfully effective and empowering, which in itself is proven to be highly therapeutic.
Yes. We conduct our interviews via Cliniko - a platform set up specifically for sensitive medical data. All video calls are secured with end-to-end encryption and meet strict privacy and security standards.
Yes. Although it’s relatively new, there is an emerging body of evidence that demonstrates that efficacy of Telehealth is similar to more traditional methods of patient practitioner interaction in various conditions ranging from mental health to musculoskeletal disorders.
No. Unfortunately, although the government has been very swift to allow Telehealth for doctors and even some allied health practitioners, insurers have not been so accommodating. Chinese Medicine and Remedial Massage are not yet claimable. If you do have a private health plan, you should contact your insurer to demand it. The more requests they receive, the faster they will change their policies to cover this service for you.
You will need a good internet connection and a computer or mobile device with a camera (make sure it’s charged). Let us know what exercise equipment you have at home, (e.g. dumbbells, a foam roller) It is a good idea to write down any questions you wish to ask, and make notes of any information you think will be relevant before the session begins. Choose a time and place where you can talk to your therapist without distractions.